This Agreement governs your use of Prizania as an owner listing a short-term rental property. Prizania is a technology platform — not a property manager, landlord, broker, or employer of the pros you hire through it.
You confirm you own the property or have written authority to manage it, and that listing it doesn't violate any lease, HOA rule, or law. You're responsible for any required local permits or short-term rental licenses.
Your listing — photos, amenities, occupancy, house rules, check-in details — must be accurate and kept current. Prizania is not responsible for inaccuracies you provide, and a materially misleading listing is grounds for removal.
You may not decline a guest booking or a pro's response for a discriminatory reason — see Community Guidelines, Non-discrimination. This applies even if another reason is stated.
Pros you hire through Prizania — cleaners, lawn care, maintenance, electrical, HVAC, plumbing, photography — are independent contractors, not Prizania employees and not yours. Prizania doesn't supervise their work or guarantee its quality; you're responsible for evaluating who you hire.
Pros can't message you unsolicited — they can only respond to a job you've posted, or send a single one-time "Hello." This exists to protect your inbox from being treated as a lead list.
Guests never pay a Prizania service fee. Your fee structure:
| What | Cost |
|---|---|
| Signup, search & save pros | Free |
| Booking commission | 12% base, sliding to 7% as your price falls below comparable market rate |
| Connect (unlimited job posts + direct pro contact) | $9.99/mo, optional |
| Growth (priority placement, analytics) | $19/mo, optional |
Your first job post is free. Job payments are authorized when you accept a pro's response and released to them once the job is complete — see Payment Protection for Pros in the Policies page for how that release works and your window to raise a concern.
You choose your booking's cancellation policy, shown to guests at checkout. See the Cancellation & Refund Policy for job-cancellation terms with pros.
You're responsible for keeping the property safe, functional, and compliant with applicable codes — working smoke/CO detectors where required, accurate access instructions, and prompt attention to hazards reported by a guest or pro.
You're responsible for maintaining your own property insurance. Prizania does not insure your property, and a pro's liability insurance (required of them separately) doesn't extend to cover your property itself.
Prizania doesn't guarantee bookings, guest conduct, or pro performance. Disputes over damage or service quality go through the Resolution Center — see Damage Claims Policy.
Your account may be suspended or terminated for fraud, repeated policy violations, safety concerns, or non-payment of fees — see the Account Review process for how that decision is made and how to appeal it.
Prizania · hosts@prizania.com